Internationally certified Help Desk trainings organized at the Azerbaijan Academy of Labor and Social Relations (AALSR) with the aim of ensuring a more prepared integration of students and young people into the labor market are successfully continuing.

In the context of the rapid development of information technologies in modern times, the Help Desk field is considered one of the most in-demand areas. In this regard, the trainings conducted at the Academy allow participants to form both theoretical knowledge and practical skills.

Within the framework of the training program, participants are provided with knowledge on important topics such as IT support services, diagnostics and solution of technical problems, management of user requests, principles of system operation and customer-oriented approach.

It should be noted that participants who successfully complete the course will have the opportunity to obtain an international certificate. This will not only expand their future career opportunities, but also increase their competitiveness in the modern labor market.

The Azerbaijan Academy of Labor and Social Relations plans to continue implementing trainings and projects in accordance with various international standards in the future in order to develop the knowledge and skills of students.