The international certified Help Desk trainings organized at the Azerbaijan Academy of Labour and Social Relations with the aim of ensuring the better integration of students and young people into the labour market are successfully continuing.

Against the background of the rapid development of information technologies in the modern era, the Help Desk field is considered one of the most in-demand directions. In this regard, the trainings held at the Academy provide participants with the opportunity to develop both theoretical knowledge and practical skills.

Within the training program, participants are provided with knowledge on important topics such as IT support services, diagnostics and resolution of technical problems, management of user requests, operating principles of systems, and a customer-oriented approach.

It should be noted that participants who successfully complete the course will have the opportunity to obtain an international certificate. This will not only expand their future career opportunities but also increase their competitiveness in the modern labour market.

The Azerbaijan Academy of Labour and Social Relations plans to continue implementing various trainings and projects in accordance with international standards in the future, aimed at developing students’ knowledge and skills.